Your Privacy Matters at TrueRate Liberia
This Privacy Policy explains what we collect, why we collect it, and the choices you have when using our services.
Transparent collection
We only collect what is needed to provide accurate exchange information and secure experiences.
Secure by design
We apply encryption and access controls to keep your data protected end-to-end.
You stay in control
You can review, update, or request deletion of your personal data at any time.
Information We Collect
We collect only what's necessary to provide you with accurate exchange rates and secure experiences
Name, email, phone number, location preference, and other details you choose to share when you create an account or report rates in the community.
Device details, page interactions, and performance metrics that help us improve rate accuracy, stability, and accessibility for all users.
Contact form submissions, feedback, and customer support conversations so we can respond and resolve issues.
Security logs and verification signals to detect fraud, protect community reports, and keep exchange data trustworthy.
How We Use Your Data
Your data is used only for specific, beneficial purposes that improve our services
Deliver real-time rates, personalized alerts, and tools such as converters, forecasts, and business dashboards.
Validate data sources, remove anomalies, and strengthen prediction quality through secure analytics.
Detect suspicious activity, prevent fraud, and ensure trustworthy rate reporting across regions.
Send important service updates, security alerts, and responses to your support requests.
- With trusted service providers who help run TrueRate-Liberia.
- With community consent when publishing verified, anonymized insights.
- When required to comply with legal or regulatory obligations.
Account information is retained while your account is active. Support messages are kept for reference and compliance. You can request deletion at any time and we will honor it where legally possible.
Your Rights & Choices
You can request access, correction, portability, or deletion of your personal data. You can also opt-out of marketing communications at any time.
Contact the Privacy TeamWe use cookies and local storage to keep you signed in, remember preferences, and understand platform performance.
TrueRate Liberia is not intended for children under 13. If you believe a child has shared data with us, contact our team for immediate removal.
We may update this policy to reflect new services or legal requirements. We will notify you of material changes.